Ian & Sylvia
"We would recommend Palmwood because Vincent was very patient and professional. He was also honest and reasonable in quoting us. We felt that he was very experienced and could provide the appropriate recommendations and advice. Not only was the carpentry workmanship excellent and neat, the execution was quick and handover done before expected date. Overall a good and pleasant experience working with Palmwood and Vincent."
Tan Lui Kun
"We often hear about horror stories about fly by night contractors/designers who will avoid calls and miss deadlines. With Palmwood, I have no such issues. The servicing team is extremely responsive. Even when they miss my calls, they will reply with a SMS and call me back. The carpenters are professional and resourceful as well! Some unforeseen issues occurred on-site and they are able to come up with creative solutions that did not compromise on the quality. I believe the responsiveness of a company is the most important. Be it meeting milestones in the timeline or even as simple as replying a call. A renovation schedule is often very hectic. If any party misses any important milestones, the whole project will be delayed. One thing I look out for is always the team in the firm. In my case, the head carpenter has been with the firm for more than 10 years. This speaks volume of the company's philosophy and dedication when the staff retention is high."
Lau Shwu Ling
"The renovation work was done with efficiency. Options of designs are practical and suggestions were made with the owners needs in mind. Communications with the designer is kept very open with changes made to suit the family's individual needs. The company has a team of supportive workers who respond to rectify any remaining issues after all the major works are done. We had a peace of mind while the renovation works was being carried out."
"Very good ideas and useful feedback given throughout the renovation. Always on hand to make necessary amends and changes as required by the situations that arise and the preferences we have."
"It's been great working with Palmwood's Vincent & team. They provide very pragmatic advice while accommodating our requests. We are very happy and satisfied with the workmanship and quality of their work. We will not hesitate to recommend Palmwood to those who are renovating their house. With Palmwood, you are rest assured of good service, quality of work and prompt responses. Thank you, Vincent & team,"
"I would recommend Palmwood for renovation because they are:
1. Professional – The quality of their tiling, carpentry, electrical, plumbing and painting work is of good standard. They are also responsive to rectify any faults.
2. Reliable – There was good coordination between Palmwood and their sub-contractors. Work proceeded at steady pace and I did not have to chase for things to get done. Palmwood also finished the job on time and I was able to move in without any issues. They were also punctual for appointments and accommodating in scheduling meetings.
3. Trustworthy – The prices quoted for the renovation works were reasonable for the quality of workmanship and materials used. Palmwood was honest in their dealings and made us aware of all costs involved for each piece of work we had done.
4. Personable – Vincent (boss) and his design staff are great people to deal with. They are helpful, patient and dedicated in their efforts to see the job through from the planning stage all the way to the completion of the job."
"Vincent, his in-house designer and his entire team work very well together. They are professional and do their best to meet our extremely high expectations, always ready to offer a balance of practical solutions and design functionality. We needed to maximise storage and flexible space planning and Palmwood was patient in helping us conceptualise the design. And ensuring that the concept is functional and practical in the space. Palmwood also has their own carpentry team, so we were able to monitor the process closely. Overall we are very happy with the design – our home is comfortable, easy to maintain, and the flexible design will continue to meet our evolving needs into the foreseeable future. Palmwood is a reputable renovation firm; who takes pride in their works, design and quality service."
"They really listened to our design ideas and tried to find alternative ways ti ensure that we could afford. They really sat through the design process that the final product meets our expectations. They were also open to discuss any changes to the design and were willing to provide us with solutions to our concerns."
"I am satisfied with the prompt service they provided. The prices are competitive and the renovation of my house was thoroughly guided with helpful suggestions from them. Their type of service is recommendable to my friends."
"We had good experience working with Vincent for our BTO and that we can see that the employees take pride in their work and are willing to go the extra mile to get the work done properly. Thus, we are very comfortable recommending Palmwood to our friends and family."
"It was a joy to have them as my contractor because they were responsive, responsible and on time. What rare traits for a Singaporean contractor! I always felt like I was in good hands and the quality of the work done is excellent too."
Kong Wai Hong
"Chiam Soon Seng Construction Pte Ltd and its' sister company Palmwood Pte Ltd have been our choice renovation contractors since we got our first home in 2001. Over the years, both companies have maintained their high quality services and good workmanship. We have engaged them for several projects including renovation of our new home, upgrading of our children's rooms to cater to their growing needs and rejuvenating my parent-in-law's 40 years old flat. Every project was completed without hassle and to my satisfaction. With Chiam Soon Seng and Palmwood, I will always have the peace of mind as I am sure that the renovation work will be well managed and delivered on time and according to specifications."
"I am very pleased with the renovation carried out at my new home. All details and requirements were executed to the standards I wished for. The work was efficient, throughout neat, and up to my expectations."
Tan Herng Hsi
"I engaged Palmwood for a minor renovation for my house. They executed the renovation according to specifications with minimal inconvenience to my family and me.. Workmanship was good and so was quality of the materials. Vincent and team was very professional, efficient and accommodating."
Lester Lai & Kazumi
"Working with Palmwood is a pleasure. They were the first contractor we approached and immediately we knew we have to look no further. We're confident with their ability to execute what we intended. They have high level of professionalism. The team did a wonderful job restoring our home back to its original heritage splendor."
"We engaged Palmwood for the renovation of our kitchen and a bedroom, as well as to repaint the walls and polish the floors after out tenant moved out of out Orchard Rd penthouse. Firstly, Vincent helped us to identify the concepts, design and colours we wanted. Then he and his team constructed and fitted everything in – completing the work from A to Z. For the bedroom, in particular, there was a built in ledge that made it difficult to fit in the furniture that we wanted. Palmwood designed and constructed two built in beds, with ample storage space. The bedroom not only looks beautiful, but it is very practical. The same with the kitchen – it is both highly functional and aesthetically nice. Palmwood also pays great attention to detail, as was evidenced with the painting and polishing work. When the workmen did less than a good job, Vincent did not hesitate to ask them to re-do it, until it was right. The work was also executed in a timely fashion. I highly recommend Palmwood."